Return and Exchange Policy:
Full price merchandise can be returned for a full refund within 14 days of the delivery date. We will accept returns for items in their original unused condition, with all tags attached. Merchandise must be returned in its original packaging. ANY PROMOTIONAL MATERIALS THAT ARE PART OF THE ORDER MUST BE RETURNED. Refunds will be credited back to credit cards within 30 days of the receipt of the return. We do NOT refund the cost of premium shipping. All sale merchandise is FINAL SALE. We do not accept returns or exchanges on sale merchandise. Upon receipt of returned goods, SUNFLOW reserves the right to deny refund if the merchandise does not meet return policy requirements. Items purchased at any other stores or websites may not be returned to getsunflow.com. Exchange and return policies are subject to change without notice. Once you have notified us of the return and received a Return Authorization, you can ship the order back at your own expense or request a Return Label. The cost for each Return Label within the Continental United States is $20 and will be deducted from your refund. The cost for a Return Label in Australia is $30AUD The cost of shipping returns outside the Continental United States is the responsibility of the customer.
The cost of exchanges within the Continental United States is $40 and $60AUD in Australia to offset the cost of round trip shipping.