Return & Refund Policy

Please evaluate SUNFLOW chairs and accessories inside your home to make a return decision. Once your products are used outdoors, we cannot accept them for return. We accept returns for items in their original unused condition, with all tags attached in the original packaging. Any gifts with purchase items must be returned with the order. 

To initiate a return, please email returns@getsunflow.com with your order number and the reason for return. Full-price unused merchandise can be returned within 21 days of the delivery date for a full product refund minus $20 per chair shipping cost for the return shipping. SUNFLOW does not refund the original shipping cost paid for shipping the order to you or for premium shipping if selected. The cost of shipping returns outside the Continental United States is the customer's responsibility. If you return SUNFLOW accessories in a box separately from a chair return, there is a $15 return shipping fee per accessories box shipped deducted from your refund. All sale merchandise is final sale and cannot be returned.

Upon receipt of returned goods, SUNFLOW reserves the right to deny refund if the merchandise does not meet return policy requirements. Items purchased at any other stores or websites may not be returned to getsunflow.com. Refunds will be credited back to the original credit card used for purchase seven business days of receiving your return for check-in.